Moving from Research Award Success to Sustainable and Enhanced Success
How the University of Pittsburgh utilizes InfoReady's usability, adaptability, customer support, and automation.
Seven years ago, a new Chancellor entered the picture at the University of Pittsburgh (Pitt). An important decision was moving research administration from the Provost’s Office to a centralized institutional function. With this, it became obvious that the previously manual research administration processes – “the email - spreadsheet combo” as Ryan Champagne, Assistant Director for Research Development in Pitt’s Office of Sponsored Programs (OSP), describes it – would no longer suffice. It was time for its manual processes to be updated. In addition, centralizing research meant merging a huge health sciences research enterprise with the nearly as large academic one. Most importantly, the change resulted in a major increase in the number of competitions coming through OSP. The benefits of automation are most apparent when there is a high amount of activity.
That’s when Ryan and his colleagues began searching for an automated platform. They benchmarked what other institutions were using, and ultimately selected InfoReady for its usability, its adaptability, its customer support, and the responsiveness of its team.