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IT Resources

InfoReady IT FAQ | Summary of the technical details of the InfoReady platform

Last updated 12/13/2021

InfoReady Privacy Notice  Outline of privacy policy for InfoReady clients

Last updated 12/14/2021

InfoReady SOC 2 Type I  | Third party SOC 2 Type I audit

Last updated 10/312021

InfoReady SSO Requirements  | Specifications of integrating an organization's SSO with the InfoReady platform.

Last updated 12/172021

InfoReady User Authentication  | User authentication specifications for the InfoReady platform.

Last updated 12/17/2021

InfoReady VPAT | InfoReady is AA compliant for the WCAG 2.1 guidelines

Last updated 11/04/2022


Rackspace Datacenter, Ashburn, VA  | Description of InfoReady's primary hosting facility.

Last updated 07/09/2021

Rackspace Datacenter, Richardson, TX  | Description of InfoReady's failover hosting facility.

Last updated 07/09/2021

Rackspace InfoSec FAQ  | Security FAQ for InfoReady's hosting provider.

Last updated 10/09/2019

Rackspace SOC 2 | Security and availability audit for InfoReady's hosting provider.

Last updated 07/09/2021

Rackspace SOC 3  | Security and availability audit for InfoReady's hosting provider.

Last updated 11/30/2021

InfoReady's Customer Focus is Second to None

We provide our clients with rapid online support, as well as a comprehensive portal packed with video training, best-practices, and various self-service resources.

Our support team is comprised of higher-education experts who are passionate about making our customers as successful as they can be.

Because of these values, we’ve been able to keep our retention rate at almost 100% since the day we were founded.

For all support-related inquiries...

Please submit a ticket or contact our support team at

(734) 929-0010, ext. 256

Our direct email address is:


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