top of page

HELP IS ALWAYS NEAR

IT Resources

InfoReady IT FAQ | Summary of the technical details of the InfoReady platform

Last updated 12/13/2021

InfoReady Privacy Notice  Outline of privacy policy for InfoReady clients

Last updated 12/14/2021

InfoReady SOC 2 Type I  | Third party SOC 2 Type I audit

Last updated 10/312021

InfoReady SSO Requirements  | Specifications of integrating an organization's SSO with the InfoReady platform.

Last updated 12/172021

InfoReady User Authentication  | User authentication specifications for the InfoReady platform.

Last updated 12/17/2021

InfoReady VPAT | InfoReady is AA compliant for the WCAG 2.1 guidelines

Last updated 11/04/2022

 

Rackspace Datacenter, Ashburn, VA  | Description of InfoReady's primary hosting facility.

Last updated 07/09/2021

Rackspace Datacenter, Richardson, TX  | Description of InfoReady's failover hosting facility.

Last updated 07/09/2021

Rackspace InfoSec FAQ  | Security FAQ for InfoReady's hosting provider.

Last updated 10/09/2019

Rackspace SOC 2 | Security and availability audit for InfoReady's hosting provider.

Last updated 07/09/2021

Rackspace SOC 3  | Security and availability audit for InfoReady's hosting provider.

Last updated 11/30/2021

InfoReady's Customer Focus is Second to None

We provide our clients with rapid online support, as well as a comprehensive portal packed with video training, best-practices, and various self-service resources.

Our support team is comprised of higher-education experts who are passionate about making our customers as successful as they can be.

Because of these values, we’ve been able to keep our retention rate at almost 100% since the day we were founded.

For all support-related inquiries...

Please submit a ticket or contact our support team at

(734) 929-0010, ext. 256

Our direct email address is:

support@inforeadycorp.com

 

Join the InfoReady Listserv Community

Guidelines:

  • The purpose of the list is to promote discussion of research best practices, InfoReady tips and tricks, interesting competition ideas or InfoReady uses, etc. 

  • Please include your name, email, and institution on all postings.

  • Please include a clear and concise topic in the subject line.

  • Do not send out of office messages to the listserv. This may require creating a rule in Outlook or your email provider.

  • If you wished to be removed from the listserv, please do not message the list. Please use the unsubscribe link in a listserv email or email jhudgins@inforeadycorp.com with your request.

  • Send thank you and supportive messages to the relevant user, not the list.

  • Only send a message to the entire list when it makes sense to do so.

  • For lengthy posts please include "Long Message" in the subject.

 

Administrators can sign up for the list at: www.simplelists.com/infoready/subscribe

Rules:​

  • Conversations must be civil. Any derogatory or abusive language will be removed and the user may lose posting privileges.

  • List conversations will be visible to all users. Don't post anything you would not like to be seen by the entire group.

  • No commercial messages or job postings should be posted on the listserv.

  • InfoReady may reproduce content on the listserv to benefit other users.

  • Do not SPAM the listserv with any off topic subjects, jokes, chain letters, etc.

  • Request connection with other users on an individual basis, do not message the entire list.

  • Do not collect user emails for other uses.

bottom of page