
SUPPORT
InfoReady
Your success is our passion.
Second-to-None Support
We provide our clients with instantaneous online support, as well as a comprehensive portal packed with video training, best-practices, and various self-service resources.
Our support team is comprised of higher-education experts who are passionate about making our customers as successful as they can be.
Because of these values, we’ve been able to keep our retention rate at almost 100% since the day we were founded.
InfoReady's
Customer Focus
InfoReady’s goal is to make our customers successful. We involve our customers in the product life cycle and communicate openly on numerous channels including user groups, direct support calls, and product webinars. Our product development has a customer-focused approach, always taking the path that will provide the most value to our clients:
When our clients succeed, we succeed.

"The service team at InfoReady is top-notch. They are the gold standard to which I compare all other companies.
Lisa Youngentob | Director of Research Development


InfoReady's Customer Referral Program
InfoReady is excited to be growing. If you know another college or university who might want to take a look at our platform, your institution can earn a discount for making an introduction.
Click here for details...
For all support-related inquiries...
Please submit a ticket or contact our support team at
(734) 929-0010, ext. 256
Our direct email address is:
support@inforeadycorp.com
Thank you!
-InfoReady Support Team
Resources for Our Customers
Toolkit: Engagement Hub Best Practices Toolkit
How South Alabama Doubled the Number of Its Internal Grant Applications
How University of Michigan Maximizes K-12 Outreach
University of Iowa - Managing Internal Grants for Humanities
Self-Evaluation: Determining When A Process Should Be Automated
Whitepaper: Enhancing Research Competitions
Whitepaper: Buy or Build?
The InfoReady Blog
Making Great Even Better: The InfoReady – Cayuse SP Integration
Why Penn State University Upgraded to the InfoReady Platinum Package
Setting the Groundwork for Space Flight in Nebraska
How Texas Tech Maximizes Non-STEM Research Success with InfoReady
Learn It, Teach It, Share It, and Innovate: The George Washington University InfoReady Story
Moving from Research Award Success to Sustainable and Enhanced Success
Doubling Research Competitions at LSU
Administrating Liberal Arts Research at the University of Minnesota
Why InfoReady’s Progress Report Functionality Matters
Case Study: University of Rhode Island
Case Study: InfoReady California State University Agricultural Research Institute [ CSU ARI ]